What We Collect and Why We Collect It
When you open an account with api69, we collect the details you submit during registration — your name, email address, and the mobile number linked to your e-wallet. When you connect a payment method, the transaction reference from DANA, OVO, or GoPay is logged against your
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account so we can verify deposits and process withdrawals accurately. We do not store your full e-wallet PIN or password at any point. Device data — browser type, IP address, and session timestamps — is collected automatically to keep your account secure and to detect unusual
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access patterns. We also collect any information you send us through our support channel when you raise an account or payment query. This data is used strictly to operate your account, process payments through local rails, resolve disputes, and meet any obligations that apply under local
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law in eligible regions. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those processors need to complete your transaction. Retention periods vary by data type — account records are kept
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while your account remains active; transaction logs are retained as required by applicable rules. You can request a copy of your data or ask us to delete it by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.