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Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open an account with api69 and use our services — including deposits via DANA, OVO, and GoPay — in regions where access is permitted under local law.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension rightsJurisdiction-dependent access

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HOW WE HANDLE THIS

Account Security and Policy Handling

We apply these terms consistently and transparently. Here is how each key area works in practice — from the data we hold to how you can request corrections or raise a dispute about an account action.

Data We Hold

We store the account details you submit at registration — name, contact, and wallet identifiers for DANA, OVO, or GoPay — only as long as your account remains active or as required by applicable retention rules.

Account Security Steps

Every login session uses OTP verification tied to your registered number. If we detect unusual access patterns, your account may be temporarily locked pending your confirmation via the same OTP channel.

Requesting Changes

To update your registered wallet — for example, switching from OVO to GoPay — submit a request through account settings and complete the re-verification step. Changes take effect once our team confirms the update.

Dispute and Review Process

If you believe a term has been applied incorrectly to your account, submit a written dispute via email. We aim to acknowledge disputes and provide a substantive response within a reasonable timeframe.

What These Terms Actually Cover

api69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on api69, you confirm that you have read and agreed to these terms in full. Access to our services depends on where you are and whether local law in your region permits it — we do not make any representations about legality

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in your specific location. You are responsible for checking this before proceeding. These terms cover how your account is created, verified, and maintained; how deposits and withdrawals work through local e-wallets like DANA, OVO, and GoPay; and what happens if your account is flagged for suspicious
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activity. We reserve the right to suspend or close accounts that breach these terms, without prior notice in urgent cases. Wallet-linked transactions are subject to the individual terms of those payment providers alongside ours. If there is a conflict between a third-party wallet's terms and ours,
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our terms govern the account relationship on our side. Players in Surabaya and across Indonesia access the same account terms regardless of device. We may update these terms at any time — continued use of your account after an update means you accept the revised version.
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If you disagree with any change, you should close your account before the update takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you believe your account has been actioned incorrectly, our support team is here to help you work through it. Reach out through the channels below — include your account ID and a brief description of the issue so we can respond accurately and without unnecessary back-and-forth.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet rules to what happens when terms change.

Yes. All account activity — including deposits and withdrawals via DANA, OVO, or GoPay — is subject to these terms. Each wallet provider also has its own terms, which apply in parallel on their side.

We may suspend or permanently close an account that breaches these terms. In serious cases this can happen without prior notice. You can request a review by contacting support with your account details.

We may update these terms at any time. We aim to notify you through your registered contact before changes take effect, but continued account use after an update constitutes your acceptance of the revised terms.

Send a data request to our support email with your account ID. We will confirm what information we hold and how it is used, in line with applicable data handling obligations for your region.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that using our services is lawful in your specific location before proceeding.

We retain account data for the period required under applicable rules, which varies by data type. After that period, data is deleted or anonymised. Contact support for details specific to your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesapi69 Casino AccountRegister

Terms and Conditions That Govern Your Account

Account Security and Policy Handling

Data We Hold

Account Security Steps

Requesting Changes

Dispute and Review Process

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply if I use DANA, OVO, or GoPay to deposit?

02 What happens to my account if I breach these terms?

03 Can api69 change these terms without telling me first?

04 How do I request a copy of the data api69 holds on my account?

05 Does access to api69 depend on where I am in Indonesia?

06 How long does api69 keep my account information after I close my account?

Terms & Conditions

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